The client is an insurance restoration company that provides restoration, as well as consulting services to stakeholders and insurance carriers. The Salesforce partner with whom the client had partnered earlier failed to cater to the evolving needs of their business and their future expansion plans. The client was seeking a partner who could help them manage their field service operations more effectively. Girikon was chosen by the client based on their proven track record in implementing Salesforce for building services companies.
After their initial Salesforce implementation with another partner, the client realised they still lacked visibility into their business development pipeline. The client chose Girikon due to their ongoing and successful efforts in helping building services companies transition into the Salesforce ecosystem. The team of subject matter experts at Girikon is fully aware of the digital transformation pitfalls within the building services industry and is perfectly capable of optimising the client’s business processes and aligning them with Salesforce for construction industry best practices.
The client approached Girikon to help integrate their organisation with an existing instance of Salesforce Sales Cloud. The client chose to partner with Girikon due to the organisation’s experience of working with building service companies.
The client approached Girikon for the implementation of their Salesforce Instance and the adoption of the software so that they could achieve a 360-degree view of their customer journeys. Girikon was approached by the client and preferred over other Salesforce partners as they had experience working with clients with multiple departments.