Improve Your Data Quality by Leveraging Data Integrity Solutions

June 30, 2021
Jaya Ghosh

Businesses across the globe irrespective of their size or Industry verticals integrate data sets to streamline business process. In fact, companies are moving more and more to data driven decision making, for example data is used to prepare marketing strategies, customer experience improvement plans, and analysing business trends. Given the importance and reliance on data and the volume, data integrity has never been more critical. Why is data integrity important? As data is not static, data integrity can be easily compromised. Data gets compromised through human error while making entries into spreadsheets or during the transfer from one device to the other. Hence there is a need to protect data and minimize the risk of corruption. Corrupt or incorrect data can adversely impact business performance, which can further translate to incomplete prospect and customer data, wasted marketing efforts, and increased spending. Thus, safeguarding data should be a top priority for organizations. What is data integrity? Data integrity refers to the maintenance, accuracy, and consistency of data during its lifecycle. This involves ensuring that the people, processes, and technology of an organization are working in tandem with each other to ensure that their data is maintained for completeness, consistency, searchability, and traceability. Girikon is here to help with Data Integrity As a reputed Salesforce consulting partner, Girikon partners with you to understand your digital vision, strategy, where you are at your business maturity stage and data management practices. The data integrity solution offered by Girikon allows you to create a systematized process to maintain data integrity and identifying the source of truth. This starts with identifying the data sources and consolidating them (that lay scattered in multiple places) in a single location, removal of duplicate and incorrect entries, and data cleansing using validation rules. Girikon’s data accelerator tool can be used as part of a once off data management process or as a part of an ongoing maintenance program. The outcome The de-duplicated, cleansed, and standardized data is then analysed to draw meaningful and actionable insights that can be leveraged by the sales, marketing, and customer service team to carry out their tasks efficiently and successfully. If you wish to put your organization at an advantage, then you must provide your team with the best artillery of prospect and customer data intelligence by following proper data integrity practices, and this could be made possible by seeking Salesforce support from a reliable partner. Outlined below are some of the significant benefits of prioritizing data integrity in your organization: Smarter Targeting: An easy way to source new contacts is to look through your existing client list and then follow them strategically. By understanding your current customer base and using those insights, you can launch outbound sales and marketing efforts to leads and accounts of the same type, which is a perfect way to confirm that your efforts are not wasted in pursuing the wrong prospects. Time Efficiency: Nothing can be more debilitating than creating an impressive prospecting email and directing it to a prospect, only to get demotivated with an autoreply that the address to which the email is sent is incorrect. Rather than indulging your sales teams to spend their time in figuring out a phone or email data of a prospect, it is prudent to provide them with precise contact and account data. This will not just save their precious time but will increase their efficiency while keeping up their motivation high. The Bottom-Line: Precise Salesforce data underpins your ground attack to generate better revenue. It is therefore imperative for the sales, marketing, and operation team to understand the wealth of information accessible to them and to utilize it in the best possible way by investing in a robust data integrity solution, as well as a standard procedure and checklist to ensure data integrity before uploading data on Salesforce.

How to Improve Efficiency by reducing Manual Processes?

June 16, 2021
Jaya Ghosh

Business sustainability in an increasingly competitive market is challenging, focusing on improving business process efficiency is a key lever. Having a well-designed business process and a strategy to monitor, review and optimize it constantly, assists with business growth. Most businesses, these days are customer-centric, so having the ability to access customer details, provide prompt solutions to their queries, understanding customer satisfaction, and areas of low productivity can be a game-changer. However, without this in place, you may be dealing with the adverse effects caused by inefficient manual processes. A lot of time, money, and effort are spent managing volumes of customer-related data that are generated each day in structured and unstructured formats. This effort is not just cost-ineffective but introduces flow-on impacts such as customer dissatisfaction and dis-engagement, demotivation of team members, and reduced revenue. To ensure increased customer satisfaction while targeting increased revenue, it is crucial to start focusing on process excellence. However, given the quickly evolving technology landscape, it has become difficult for businesses to keep up with the hectic pace of innovation. Consequently, some organisations are becoming paralysed by uncertainties of wrong investment choices. Salesforce is a proven technology that has been around for more than two decades and is designed to service different aspects of modern businesses. As an experienced Salesforce Implementation partners, Girikon partners with you and your organisation to understand the customer digital vision and strategy, business-specific requirements, and where you are at your business maturity journey, resulting in the formulation of the roadmap to achieve the desired outcome. Girikon has years of expertise in managing business process automation-related projects. If you are on a journey of continuous improvement or trying to reduce manual processes then Girikon can help you achieve business process optimisation by providing you with an out of the box or customized solution that can meet the specific needs of your business. In partnership with Girikon, we will be able to identify improvement opportunities: Improve Efficiency: Automating redundant manual processes that are time-consuming, will improve process efficiency. With this, employees will be able to shift their focus to core competencies, which will make them more efficient and productive. Some processes that can be made much more efficient using automation include creating an automatic marketing campaign or using mobile forms for creating a workflow process. Improve Communication: An automated workflow ensures that every process has a complete overview of every stage of the product development process. A unified Dashboard plays a key role in addressing the pain points and improving communication, which ultimately leads to an enhanced customer satisfaction rating. Reduce Costs: Manual tasks are time-consuming and require multiple steps to perform an activity. By eliminating time-intensive steps, automation can help organizations to make savings in terms of time and, which adds up significantly over some. Enhanced Quality and Consistency: Automation ensures that processes are carried out with accuracy and consistency, which means no steps are either mistakenly forgotten or omitted. With these human errors are minimized, which otherwise can prove to be very costly in the long run. Offer Better Customer Support: Customers usually expect quick and personalized service at any point in time. A good automation system such as Salesforce will record every customer interaction in a single place, which can be leveraged by sales reps to provide their customers with prompt and high-quality services. Final words: Keeping up with your customer demands while ensuring they are always pleased is essential, automating manual processes will not just enhance efficiency and productivity but will also pave way for overall business growth. Please contact us for a free consultancy session.

Do You Know Where You are at Your Business Maturity Stage?

May 24, 2021
Jaya Ghosh

Every business goes through its own unique business growth phases. Understanding where you are in your journey and where you want to be can make a huge difference in the strategic planning and operations of your business. When we look at digital enablement, it helps to partner with a reliable technical service provider who can assist you in your business maturity progress by identifying opportunities for growth and recommending simple and effective solutions specific to your business. As a reputed Salesforce consulting company, Girikon will partner with you to achieve your vision through their value path methodology. Girikon’s value path methodology starts with gathering information to understand the company’s vision, digital enablement strategy, and business process maturity. Girikon’s Salesforce Consultants gain an understanding of your business and then assist the business to progress gradually by crawling before trying to walk or run. Let us discuss each stage in detail: Crawl: A reliable service provider will partner with you to understand your digital vision and enablement strategy, the desired outcome, the timeline to deliver that desired outcome, the definition of success for you, and the stakeholders involved in your project. Apart from this, a trustworthy partner will gain an understanding of where you are in your business maturity stage, and where you wish to be in the future. They would also understand whether your business processes are manual or automated, whether you have a data management strategy or a system for organizing key artifacts in a single place, and whether they are ready for change or digital enablement (automation). Once all this critical information is gathered then the scope for improvement can be identified and pain points are targeted to assist you to get to the next stage. Walk: In this stage, a review is conducted based on the feedback collated during the crawl stage and solutions delivered along with a re-evaluation of your digital vision and enablement strategy to ensure both are still relevant and delivering the business outcomes required. Apart from this, they will also provide business process maturity review, automation of processes assisting with the implementation of robust customer relationship management (CRM) like Salesforce. Salesforce implementation will help your business in multiple ways as you will have remote access to data, enhanced data management ensuring data integrity, increased use of reports and dashboards to provide valuable business insights and trends plus the ability to make data-based decisions and streamline the business processes. Run: A trustworthy service provider will ensure that you reach the pinnacle of business maturity growth and success by providing you post-implementation support and maintenance for your project. This will involve engaging a dedicated team of Business Analysts, Salesforce developers, testers, and more for this phase of the journey. By providing this level of Salesforce Support an entire ecosystem is created along with a culture of collaboration within the business. Why Girikon? Here at Girikon, we are passionate about assisting organisations to increase their business maturity and achieve their digital vision and enablement strategy. We are here to assist you in continuing your journey when required. As a dependable service provider, Girikon provides you with quick start packages for a range of products that are designed to assist with continuous improvement and growth taking into consideration general business requirements, budget, and the organisation’s business maturity. These packages besides being cost-effective can also be tailored as per your specific need and offer everything that can help with growing your business. Quick Wrap-up: Managing your customers using a robust CRM platform like Salesforce can empower organizations to achieve their strategic goals and increase business process maturity by recognizing trends, aiding critical decision making depending on data while improving efficiencies, and delivering strategic outcomes. From Girikon’s vast experience, you can achieve your vision and business goal quicker when partnering with a reliable service provider to ensure you are on the right track.

Why Should NGO’s Consider Leveraging Salesforce Non-profit Cloud?

April 5, 2021
Jaya Ghosh

Non-profit organizations make every effort to create a better world, but accomplishing their goals has always been much harder than it appears to be. This is because they have to constantly deal with the challenges of raising and managing funds, finding the right volunteers, engaging donors, and organizing their internal and external processes. Apart from this, they also face some additional challenges such as adapting to new technology and staying updated with the current accounting and regulatory requirements. This calls the need of having in place a centralized system that can help NGOs efficiently carry out all their functions while leaving a lasting impact. A robust CRM system like Salesforce allows non-profit organizations to gain a 360-degree view of their business while moving towards its mission. In fact, Salesforce empowers all kinds of Non-profit organizations through high-quality and cutting-edge solutions that too at affordable prices. To know more about this cloud solution, it’s prudent to partner with a reliable Salesforce partner. Developed on an integrated platform, Salesforce offers a Non-profit cloud solution that helps NGOs to connect different parts of their organization while empowering them to run their complete operation on a single unified system and building long-lasting and meaningful relationships. The cloud solution includes a complete set of Salesforce technologies which besides addressing the challenges faced by non-profit organizations also has transformed the way Nonprofit organizations manage their data. What is Salesforce Non-profit Cloud? The non-profit cloud is an extension of Salesforce’s previous offerings i.e. Non-profit Success Pack (NPSP). The NPSP custom app was designed keeping in view the requirement of NGOs and other not-for-profit organizations. The app provides a data model that supports various components such as fundraising, constituent management, reporting and analytics, and community support. Salesforce Nonprofit Cloud has been designed by amalgamating different features from other Salesforce applications, and thus is a complete package solution to meet the needs of a non-profit organization. Some Key Benefits of Non-profit Cloud: Quicker Response to Constituents: The cloud solution allows NGOs to store their data in a single location and creates a process for managing all the primary functions. With this, process efficiency increases, and the number of missed opportunities is reduced. Increased Retention of Donors: The non-profit cloud solution not just empowers the NGOs but also the other donors. This is because, with increased process efficiency and transparency, the confidence of donors also increases so does their retention rate. Achieving Goals and Objectives: Besides increasing the overall efficiency of the organization, the analytics capabilities provided by the cloud solution provides intelligent insights that can help the organization to achieve its objectives quickly. Provides 360-degree View: By collating customer information (across their entire lifecycle), the cloud solution allows NGOs to provide a complete view of their customers. This helps them to handle and approach their constituents with a personalized touch. Fraudulent Activities are reduced: With Salesforce’s non-profit cloud automating and regulating the flow of funds, errors caused as a result of human fault are reduced considerably. The analytics feature of the cloud solution helps in detecting suspicious activities. Low Operational Cost: With the introduction of the Non-profit cloud, human intervention or manual effort is reduced significantly, which reduces the overall cost of operations. Apart from this, Salesforce also offers NPSP licenses at highly discounted prices to give back to society as a part of their CSR. Final Words: These are some of the significant benefits offered by the Salesforce non-profit cloud. By augmenting the quality of operations and increase in productivity, Salesforce has proven to be the perfect choice for NGOs. To implement a non-profit cloud solution within their ecosystem, NGOs should consider availing Salesforce Development Services from a certified and experienced service provider.

Girikon has been a crucial partner in our Salesforce deployment. Their team exhibited outstanding technical acumen and responsiveness throughout the project lifecycle. They conducted a thorough analysis of our system requirements, developed a detailed implementation plan, and executed it with precision. Girikon's deep understanding of our business processes enabled them to deliver a customised solution that not only met our core needs but also integrated advanced features and automation capabilities we hadn't previously considered. Their expertise in Salesforce architecture and their innovative approach have been instrumental in the successful roll-out of our system.

Mitesh Chandra Corporate ICT Solutions Architect

I have worked with Girikon for a year, selected as part of a complex RFP process. Everyone I work with on the team helps me to be successful. Don't worry about time zone differences - team members are available for your work time. Technical knowledge is outstanding and so is the attitude toward customer support. Add the cost effectiveness of hybrid on/off shore, and it is the perfect combination for us. We have more to implement, so I expect the "Services provided" selection will increase over time.

Anne LapinskiDirector of Marketing and Digital Transformation

The team at Girikon transformed our business (specifically the Revenue group - Sales, Marketing, Success) by migrating us out of our old CRM and into HubSpot. We had 10+ years of data, contacts, financials, etc. to move from Infor to HubSpot. Projects like this are difficult and can be overwhelming. Girikon made it easy for us. They listened, collaborated, and took action. Thanks!

Nate CoxSVP of Revenue

What an excellent and seamless execution! The Girikon team has done a fantastic job implementing the HubSpot Service Hub for us. They were able to tailor the integration to our requirements, pulling in the specific data we needed from our ERP system (IFS). The entire team is highly responsive and always ready to assist whenever needed. They also helped us with a significant amount of ticket automation, responses, and the creation of numerous forms to streamline our ticketing system. I wholeheartedly endorse the Girikon team for any HubSpot integration with an ERP system. This experience has been exceptional, and we're likely to engage their services again in the coming year.

Douglas PlattProduct Support Manager

We contracted with Girikon for creation of an external database to connect to our HubSpot account. Their timelines were accurate and their communication was timely and transparent. We were given many opportunities for feedback to ensure that the database was working exactly as we need it to. The entire team was responsive and helpful, and we appreciated their hard work. We would definitely use them again should another project arise.

Cathy TiltonMember Relations Manager

We started working with the Girikon team in April 2023 to migrate our CRM from LeadSquared to HubSpot. From the very start, we were very impressed by the responsiveness and expertise of their team. Ours was a relatively complex implementation with many custom developed solutions, and the Girikon team took on each challenge with enthusiasm and gusto. While it wasn't always smooth sailing due to the various HubSpot limitations, the Girikon team of Jitendra, Niwedita, Sweta, Ajay & Deepak never gave up and made sure to think of innovative custom developments to solve the challenges we were facing. Kudos to them!

Sanjay DhingraChief Operating Officer

Girikon has been an exceptional consulting partner since we began working with them in May 2023 to onboard HubSpot as our companywide CRM. Their team supported us with the configuration and deployment of Sales Hub, Service Hub, and various customised reports and functionalities. Girikon demonstrated a profound understanding of our business needs within the CRM framework and guided us through best practices with tailored solutions. They excelled in facilitating CRM training for our internal staff and were consistently available, responding promptly to any questions and feedback. We are grateful to have partnered with such a fun, friendly, patient, and talented team at Girikon, who exemplify true collaboration and partnership.

Madelon BarrowDirector of Client Experience and Support

We had an excellent experience working with Girikon. Reshma, Dheeraj and Jaimie were awesome to work with. They made the implementation so easy. Highly recommend Girikon to anyone looking to implement HubSpot.

John MackVP

We had the pleasure of working with Reshma, Dheeraj, Ajay and Brady. They assisted us with our onboarding efforts to HubSpot and helped in creating some automated workflows to streamline our sales processes. As a small business, implementing a new system and different sales related tools - while keeping the business running was a bit stressful, but this team had all the necessary skills (and patience) to make it a smooth process. Thank you very much Girikon team, we'll definitely recommend your services whenever we get the opportunity!

Tony CurranCo-Owner

Girikon has been an outstanding Salesforce partner for our company. They have customised our database to suit our business processes, and taken time to understand the way our business works. They are proactive and supportive and very diligent in keeping to deadlines. I would recommend them to anyone who would like a reliable Salesforce partner.

Tom Cheetham, Sales Manager

Great team of people. Very patient, understanding and accommodating to our project’s needs. And always happy to answer any of our questions we had.

Steven Tran, Salesforce Administrator

The offshore team were professional, prompt and responsive. The local team were able to grasp what we needed and understood our business and our requirements in a speedy manner. This allowed them to come up with a solution which has improved our business efficiencies and given us a platform for growth.

Natasha Porter, Operations Manager

Being our first time hearing of Salesforce, Yiannis and Mokshith really helped us get our head around what it is and what it's capable of doing. We came to them with many problems we needed solved for our Advocacy Service, and we were able to get an outcome that works great for our needs. Our day-to-day operations have been streamlined by cutting out a lot of back and forth to the students using our service with a tailor-made form that addresses all the information we require upfront, rather than later through many emails. Compared to the system we were using previously, Salesforce and Girikon together, allow us infinite opportunities to improve our service. We are continuing to work with Girikon for other projects our broader business needs and are sure the outcomes will be successful too.

Maddison Federico Student Engagement Manager

The team are engaging and knowledgeable of the product. They are capable of providing advice and recommendations for "non-technical" people?. The team are responsive and continue to support us on our Salesforce journey, no matter how big or small the question. We look forward to continuing to work with the team.

Katrina Bye Commercial Operations and International Manager

Girikon has been our trusted Salesforce advisor for 2 years. We needed a partner who really understood our unique challenges, and with their extensive experience in Salesforce consulting for the not-for-profit sector, Girikon helped us get closer to the finish line.

Jenny Davidson CEO

Girikon was excellent in suggesting and implementing what's a simple process but actually has a number of underlying processes that we now use to better forecast and report over time. If I were to say, there's probably Agile project management at its finest.

Carmelo Pellizzeri Director of Revenue Operations

As we were the first higher education institution in our region to adopt the EDA with the Student Success Hub (SSH), there was a lengthy scoping phase for this project. Girikon were excellent in assisting us with discovering our needs and how Salesforce could meet and exceed those needs.

Rob Corner National IT Manager

Girikon's attention to detail and willingness to find integrated solutions with our existing platforms was outstanding. The level of resources they provided to the engagement always made us feel prioritized as a client and kept the project on track. Overall it was the quality and level of project management that stood out across the engagement to make it so successful.

Bevan Nicholson CEO

Our experience with the Girikon team has been fantastic. They helped us develop a custom Salesforce solution to integrate our new website with Salesforce, right before the launch of one of our major annual-giving campaigns. They helped us develop a custom API to integrate our new website with Salesforce, set up our campaigns and streamlined the overall campaign and donor management process. As a small not-for-profit with limited resources, Girikon has become our go-to Salesforce partner. Thanks Girikon!

Maheen Iman Marketing Manager

Thanks so much to everyone on the team for getting Phase 2A completed on schedule.

I appreciate the cooperative spirit and the attention to detail that enabled us to streamline the entire process in order to achieve success and to meet our goals.

I couldn't be more thrilled to work with such a terrific group of people, and I'm looking forward to working with you on the next 2 phases of the project!

With many thanks,

Cesar Muradas Director of Technology

Very happy with Girikon, as they finished the project working as a team and they got really engaged with our needs and specifications. The communication was excellent and I am more than happy to recommend Girikon to anyone for salesforce projects. Keep up the good job!

George GkoumasSpecialist Technician

"Outstanding Communication"

Jack SocratousNational Product Support, Training & Marketing Manager

It was an absolute pleasure working with Girikon. In all the projects undertaken from us, they have been very helpful in building solutions for our ORG. Also, they have very competitive prices. We Will definitely hire them again for any future projects.

Ali AbbasSalesforce Administrator

Girikon has provided a great 'end-to-end' solution with a minimum of fuss and hassle. The iterative manner by which the project evolved has ensured a 'fit for purpose' outcome. Thank you!

John MitchellCEO

Short term initial engagement with real benefits from the product and solutions scoped and delivered. Good experience with an educated & passionate Salesforce implementation partner.

Chris CaddenSales Manager

The team at Girikon were knowledgeable with Salesforce, it's limitations and how best to leverage the resources available to achieve the best outcome. Engagement was flexible and the team continue to support our business.

Beau de la GardeClient and Operations Lead

?Yiannis and the team listened carefully to what I needed to achieve and delivered on time and in budget. I look to working with them again in the future.

Sinead MonaghanCommunity Development Officer

Girikon team are professional, knowledgeable with Salesforce product and meet objectives in a timely manner. They are a pleasure to work with.

Jennifer GaleaFinance Manager

The team at Girikon, they were very professional and detailed in every way! They spent a good amount of time identifying our scope and meticulously understanding our processes before we wrote a single line of code. When they presented a schedule, they stuck to it and the after development support has been top-notch. The Devs have great personalities and I have enjoyed spending time with them building the structure that supports my business. These guys are the best and we already have additional work slated to do with them. We have found a partner for life in Girikon!

Daniel GourleyPresident

From day one, I noticed several differences between Girikon and the previous firms we had worked with. The major difference was the daily communication. I was not only able to jump on a phone call once a day to answer any questions, bounce my ideas to the team and receive progress updates, but also received a daily progress report with upcoming work items.

A project handed off a project to the Girikon team will most certainly be a quality delivery on time and within budget!

Mark HomerCEO

We have been extremely impressed with all of our projects with Girikon. They have helped streamline our internal processes, and made our daily work environment a better place to be. Our work together has reduced the amount of tedious "plug-and-chug" work, helped us to innovate new processes, and allowed us to focus on helping our clients.

Joe BrodarDevelopment Strategist

We at Go! Go! World have had the pleasure of working with the team at Girikon on a very niche project involving multilingual Salesforce B2C implementation.

With brilliant analysis, planning and execution Girikon, not only delivered what we needed but also added value by recommending additional features that we did not previously think possible. Their work ethics and requirement understanding is top-notch and we are absolutely looking forward to working with Girikon for future projects.

Chris BaekCOO

I can highly recommend the Girkion Team. They have been amazing since my first contact with them via their website to our Go-Live Date.

Erin MacdonaldBroker Support Officer

Girikon were a very diligent team that helped setup our quick-start Salesforce implementation to enable us to have over 250 accounts, over 1,000 contacts and a number of opportunities transferred and then configured for our requirements.

They listened to our requirements for an effective sales engagement process to be implemented, whilst ensuring integration from Pardot was effective for a streamlined process from lead to opportunity. Our team, whilst small in numbers, are scattered around the world, so being able to implement an effective solution that could be trained quickly for users and have them aligning their use was really effective from Girikon

Daniel HibbertCommercial Director

Contact Us

Our Blogs

Archives

Latest Blog

Salesforce Maps Use Cases for Sales...

The Ultimate Introduction to Salesf...

Unlocking Agentforce’s Full Poten...

7 Important Reasons to Hire a Sales...

Category

Tag Cloud

Client Testimonials

Partners & Certifications

Delighted Clients