Why Should Nonprofit Organisations Leverage Salesforce?

September 4, 2023
Jaya Ghosh

The nonprofit sector, like any other sector, isn’t immune to the operational intricacies and challenges despite being on a philanthropic mission. Consequently, it becomes crucial for nonpro The nonprofit sector, like any other sector, isn’t immune to the operational intricacies and challenges despite being on a philanthropic mission. Consequently, it becomes crucial for nonprofit organisations to adopt tools and strategies that can help them optimise their processes, enhance efficiency, and eventually, support their noble missions. One such tool that has significantly benefitted the nonprofit sector is Salesforce – a robust cloud-based CRM (Customer Relationship Management) system. Salesforce for nonprofits has helped these institutions expand their digital reach for the betterment of people across the globe. It has indeed become an integrated platform that has helped nonprofit organisations expand their reach and impact globally. According to a report shared by Salesforce.org, around 76 percent of nonprofit organisations have revealed that Salesforce has helped streamline operations, ensured effective communication, improved employee performance, helped raise more funds, and created better campaigns. Why is Salesforce Preferred by Nonprofit organisations? Salesforce for Nonprofit Cloud is an enterprise solution that can be leveraged by nonprofit organisations to have a global reach, forge connections with people, restructure their internal processes by tracking people they work with, and break down silos among various teams. It allows NFPs to have a unified view of their regular operations and activities and connects the functional departments of an NFP through marketing, fundraising, and several programs and promotional activities. In short, the platform empowers nonprofit organisations to make their routine operations effortless. What are the Benefits of Implementing Salesforce for Nonprofits? Being transparent, organised, accessible, and financially manageable is essential for NFPs. Listed below are some of the benefits of Salesforce Nonprofit Cloud that can help organisations keep their operations aligned: Keeping NFPs Organised: The inbuilt functionalities of the Nonprofit Salesforce Cloud help nonprofit organisations design tailor-made workspaces for everyone involved. Salesforce helps these organisations deal with challenges involved in managing activities such as grants, fundraising, and employees. The platform also helps in creating customised dashboards for teams and workforce to manage their jobs easily. Augmenting Operational Efficiency: Yet another benefit of using this platform is the significant increase in workforce efficiency. Salesforce helps in forging seamless communication among the several stakeholders, partners, and staff. This synergy and improved communication lead to a rise in operational efficiency that eventually helps in achieving targeted goals in a set time. Providing Extensive Support: Salesforce has a huge community base, which is why users can turn to the community for any level of support. Users can seek support from experts if they struggle with features, dashboards, and more, who are ready to provide the best possible solution at any point in time and from anywhere. Providing Accurate Reporting: Implementing Salesforce for reporting is crucial for every nonprofit organisation as it helps in precise reporting of all the activities including but not limited to fundraising, seminars, donations, and more. Precise and updated reports are extremely crucial as they impact the mission and outcomes. Offering Customisation: Salesforce is known for its customisation ability. The Cloud software allows nonprofit organisations to customise the features as per their specific needs. While nonprofits work on a similar line, they might have different goals or unique requirements. This is where Salesforce customisation comes to their rescue by allowing them to tailor standard features and functionalities to attain their individual targets. Essential Features of Salesforce Nonprofit Cloud Fundraising Management: Nonprofit organisations require a regular inflow of operating capital, which makes grants and fundraising a crucial activity for them. Salesforce has created a flexible fundraising solution that evolves as the program funding grows. The fundraising feature enables NFPs to connect with the right donors and supporters while providing a complete view of the partners that help run and manage the fundraising mission. Program Management: The program management feature helps users to effectively manage their programs. Program managers are now able to leverage this feature to define and create new programs or fine-tune services, which were earlier done using spreadsheets and papers. Irrespective of the number and complexity of programs, it becomes easy to manage them with the help of a program management tool. Marketing Cloud for Nonprofits: Salesforce created a marketing cloud solution for nonprofits, which will help ensure quick and seamless communication among constituents. By leveraging this feature, nonprofits are empowered to enhance their communication strategy quickly. They are now able to engage their supporters with personalised messages and emails by using in-built email templates for donors and volunteers, thus attracting more donors to the campaign. Case Management: Right from sign-up to active usage, the case Management feature offered by Salesforce Nonprofit Cloud helps in tracking and managing cases while ensuring high-quality services and care to clients. The software provides case managers with real-time data regarding the position of a client in the lifecycle along with reviews to help manage all the activities with ease. The Bottom Line: Salesforce has become a partner of choice for several nonprofits across the globe. The Salesforce Not-for-profit Cloud assists them in staying informed about their functioning and accomplishing their goals. Irrespective of the size or type of your nonprofit, having visibility of your operations will allow you to move ahead successfully.

Salesforce Einstein GPT: A Detailed Overview

August 28, 2023
Jaya Ghosh

Artificial Intelligence has taken the world by storm with revolutionary developments happening in the field. One such development that has taken the tech world by storm is the release of ChatGPT – a leading-edge language model, which has had a significant impact on businesses depend on Salesforce for their customer relationship management (CRM) needs. In March 2023, Salesforce introduced the Einstein GPT tool – a natural language processing (NLP) tool with the intent of helping businesses manage their customer relationships. To know more about Salesforce Einstein GPT, you must leverage Salesforce support services from a reputed service provider. What is Salesforce Einstein GPT? Salesforce Einstein GPT is an amalgamation of the powerful CRM platform of Salesforce and OpenAI’s language model – GPT-3. The tool helps in generating automated responses to customer queries, chats and emails besides assisting in content creation. Built on the GPT-3.5 architecture, the innovative tool is designed to reduce the time and effort spent in responding to customer queries while enhancing the quality of communications. How Does it Work? The Salesforce Einstein GPT utilizes natural language processing (NLP), machine language and predictive analytics to help organizations automate their business processes. The machine learning algorithm of the platform generate predictive models that help in identifying trends and patterns in customer behavior while empowering businesses to modify their marketing and sales strategies. The tool’s Natural Language Ability allow users to communicate with the platform using normal language thereby allowing easy access to insights without the need for any technical expertise. Ultimately, the tool’s predictive analytics feature analyses historical data, and customer interactions to anticipate future customer behavior. This empowers organizations to make informed decisions regarding the leads that are most likely to convert and those that are at risk of churn. Key Features of Salesforce Einstein GPT: Listed below are some of the key features of Salesforce Einstein GPT: Text Generation Capabilities: The tool uses Machine Learning and Natural Language Processing (NLP) development to generate relevant and precise outputs. Salesforce Einstein GPT generates human-like text, which helps in data analysis. By using generated data, patterns can be identified, which in turn can be used to create personalized and relevant response to customer queries. Multi-lingual Support: The tool facilitates the seamless management of business processes as it supports multiple languages concurrently. This feature not only streamlines communication with customers in their preferred languages but also empowers businesses to connect with a diverse global audience. This helps in elevating customer experience and interaction. Valuable Data Insights: By utilizing data, businesses are able to identify areas of improvement and make well-informed choices. Salesforce Einstein GPT offers informative data that could help in proactive decision-making, obtaining market trends, and uncovering new opportunities. By unlocking the hidden potential of customer data, businesses can improve personalized experiences, boost ROI and optimize sales and promotional activities Benefits of Implementing Salesforce Einstein GPT across Various Departments: Let’s take a look at some of the benefits of implementing Salesforce generative AI CRM: Increased Sales Team Productivity: Customers usually look for personalized experiences that align with their needs and requirements. When paired with Salesforce Sales cloud, Salesforce Einstein GPT allows your sales team to sell faster, smarter and more efficiently while boosting productivity and overall business growth. For instance, Einstein GPT with Salesforce Sales Cloud acts as a chatbot that can help businesses auto-generate sales tasks such as scheduling meetings, composing emails and more. Improved Customer Service: An exceptional level of customer support across various points of contact supports an outstanding customer journey leading to an increased potential for sales and marketing prospects. Salesforce Service Cloud empowers organizations to provide more intelligent, quicker, and highly personalized interactions. By harnessing the benefits offered by Salesforce Service Cloud, organizations are able to manage case interactions, enable live chat with quick assistance while creating a knowledge repository within a unified framework. By leveraging the AI capabilities of Salesforce Einstein GPT, businesses can expand their customer service operations, and integrate their data for real-time interactions. Improved Marketing Strategies: Implementing Salesforce Marketing Cloud and Einstein GPT is poised to enhance conversion rates significantly. Einstein GPT can be utilized to scrutinize and categorize customer data meticulously according to their preferences, needs, and actions. This empowers teams to orchestrate targeted campaigns that deeply resonate with your target audience. Underpinned by advanced machine learning algorithms, Salesforce Einstein GPT effectively breaks down language barriers and empowers businesses to communicate with a global audience base. This augments customer experience and increases the reach and revenue potential of a brand. Additionally, the synergy of Salesforce marketing cloud and Einstein GPT can augment a business’s understanding of a customer’s buying behavior and preferences and results in more precisely tailored marketing initiatives thereby improving metrics like open rates, click-through rates and overall customer engagement. Final Words: Salesforce Einstein GPT is a powerful NLP tool that can streamline several tasks, improve collaboration, and create user-friendly applications. Due to its ability to generate human-like text, Einstein AI can elevate customer experience, improve operational workflows, and drive growth. Since, it provides real-time recommendations, businesses are empowered to make better decisions and stay ahead of the competition. If you wish to harness the full potential of Salesforce Einstein GPT then you must seek Salesforce Support from a reliable service provider.

5 Key Benefits of Leveraging Salesforce for the Construction Industry

August 14, 2023
Jaya Ghosh

The construction industry is one of the most competitive and fast-paced environments in the world. The difference between a successful company and a failed one lies in the ability to secure new opportunities quickly and manage projects effectively. Consequently, construction industry leaders around the globe are trying to build customer relationships, increase operational efficiency and deliver projects on time, and to do so they are looking for a robust CRM that can meet all their needs. Salesforce for Construction provides companies with industry-specific solutions, to suit the need of construction companies. Let’s look at some of the ways in which Salesforce can help your construction and building services companies: 1. Contractor Management Contractors might work with different construction or building services companies at the same time, so they want to control their schedules. Traditionally, managing contractors in the frontline services industry can be a challenge due to the lack of technology that can give project managers visibility into contractors’ availability. Salesforce’s Shift Management is thus very useful because it allows managers to add shifts and enables contractors to set up availability for managers to schedule their work time. 2. Visibility into Business Units Most construction businesses usually have quite a few divisions, and lack of visibility between different business units is often a challenge to big construction companies. With Salesforce, however, salespeople can record data on their activities and products in Sales Cloud, enabling everyone in every team, branch, and subsidiary to see how a project progresses. This saves employees from entering one piece of data into different systems and gives them the necessary real-time knowledge about prospects or customers so that they can collaborate better across departments. 3. Pipeline Management Within the Salesforce environment, members of the sales team can see where prospects are in the sale cycle, from lead to opportunity stages. Besides, for some Salesforce CRM Analytics editions that include Pipeline Inspection, sales strategists can deep dive into the pipelines of different users and teams. They can access the score of an Opportunity and any recent changes to that Opportunity, such as the updated amount and stage will be reflected in that view. They can also access AI-generated insights that help close the deal faster, including insights from emails, call recordings, and cases. 4. Sales Mapping Embedded in Sales Cloud, Salesforce Map is a visualisation tool that helps sales reps pinpoint top prospects on a map and prioritise them based on Einstein score or potential revenue. From the map, sales members can add online appointments or in-person visits with leads on their calendars, as well as access directions and guidance on how to travel safely to sites. This tool can be accessed from mobile devices, allowing reps to capture notes quickly throughout their visits and providing other team members with the most updated insight into field activities. Minimal manual data entry is required too as activities are entered and mileage is logged automatically, helping salespeople to focus on what they do best: selling. 5. Salesforce Analytics Salesforce provides its users with many different types of Reports and Dashboards that do not require any additional setup, including Leads, Contacts, Opportunities, Account and Activities Reports, as well as Sales Dashboards. Standard and Custom Reports and Dashboards in Salesforce are very powerful and suitable for quick reporting. Moreover, if sales managers want to harness available data even more, CRM Analytics can provide them with predictive insights that help them foresee the future performance of sales reps based on their current performance or the likelihood of winning a deal. Leaders can thus take quick and necessary action, such as helping team members with poor performance or targeting the pain points of prospects to improve the outcomes for their organisation. In short: Not a lot of companies in the construction and building service sector keep themselves up to date with technology because of the industry’s complexity and long history of operation without the involvement of IT. Some project managers still rely solely on sticky notes and spreadsheets to input data and take notes. This situation will soon change as there are plenty of ways that Salesforce for building services and construction companies can help to make everyone’s lives easier and boost revenues. If you are tired of all the redundant data entry and errors, contact a local Salesforce partner to find the most suitable solution for your company.

Salesforce for Outlook Retirement: What are the Alternatives?

July 17, 2023
Jaya Ghosh

Until 2021, many companies had relied on Salesforce for Outlook to sync their Emails, Tasks, Contacts, Opportunities, Cases, and Leads between Salesforce and Microsoft Outlook. Nevertheless, in the Summer of 2021, the side panel action menu was removed, and sales reps could no longer create Salesforce records from the New Record button. Shortly after that, Salesforce for Outlook was scheduled to retire in June 2024. The reason was that Microsoft discontinued its support for Internet Explorer 11 in 2022, so Lightning Experience would also end its extended support for Internet Explorer 11 and Salesforce for Outlook could no longer operate. Having less than one year to access this tool’s features, Salesforce admins and users around the world are encouraged to seek alternatives that can also share information between 2 platforms. The following three are the most popular choices coming from the Salesforce platform. Email to Salesforce Email to Salesforce is a basic functionality allowing salespeople to add a unique Salesforce email address (starting with “emailtosalesforce@”) to the ‘BCC’ field of their Outlook. The email will be logged in Salesforce as an activity against the recipient whose address is in the ‘To’ and ‘CC’ fields. The limitations are no support for matching on custom email fields, the maximum number of 50 email addresses that can be related to Salesforce, and large-sized emails being truncated. Reps also still must remember to put in the unique email address to the ‘BCC’ field or forward the email to that unique Salesforce email address in the ‘To’ field after an email has been sent. Outlook Integration This product can replace the existing Salesforce side panel experience where sales reps can view Salesforce records. Compared to Salesforce for Outlook, Outlook Integration can enable reps to access some Salesforce features that the former, including adding new Contacts and creating new Records without leaving Outlook. They no longer require logging Emails as Tasks, but instead, as actual Emails, which was not possible with Salesforce for Outlook. Efficiency is boosted even further with email templates available for reps to draft their emails. Note that despite all those added features, Outlook Integration users still meet some limitations, such as remembering to log an email in Salesforce. Salesforce Inbox Salesforce Inbox can level up Outlook Integration with additional features, including email tracking, productivity, and analytics. Your company can also couple Salesforce Inbox with Einstein Activity Capture to have events automatically scheduled and emails automatically added to the activity timeline of related leads, contacts, accounts, or opportunities. Your employees no longer have to enter data twice into two environments; moreover, they do not have to remember to put the information in Salesforce because ‘Einstein Activity Capture’ syncs data for them. Conclusion The retirement of Salesforce for Outlook shows Salesforce's commitment to providing innovative solutions that align with its users’ evolving needs. However, it can be quite disruptive for businesses that are accustomed to the tool. For small to medium businesses, transitioning from Salesforce for Outlook-to-Outlook Integration can temporarily be a sufficient solution. However, if you want to get the most out of the integration between the two platforms, adding Salesforce Inbox to Outlook Integration will dramatically enhance your whole team’s efficiency. A Salesforce Consulting Partner like Girikon can help you weigh the costs and benefits of implementing Salesforce Inbox or Outlook Integration to find the most suitable solution for your company at your current stage.

Client Testimonials

Girikon has been a crucial partner in our Salesforce deployment. Their team exhibited outstanding technical acumen and responsiveness throughout the project lifecycle. They conducted a thorough analysis of our system requirements, developed a detailed implementation plan, and executed it with precision. Girikon's deep understanding of our business processes enabled them to deliver a customised solution that not only met our core needs but also integrated advanced features and automation capabilities we hadn't previously considered. Their expertise in Salesforce architecture and their innovative approach have been instrumental in the successful roll-out of our system.

Mitesh Chandra Corporate ICT Solutions Architect

I have worked with Girikon for a year, selected as part of a complex RFP process. Everyone I work with on the team helps me to be successful. Don't worry about time zone differences - team members are available for your work time. Technical knowledge is outstanding and so is the attitude toward customer support. Add the cost effectiveness of hybrid on/off shore, and it is the perfect combination for us. We have more to implement, so I expect the "Services provided" selection will increase over time.

Anne LapinskiDirector of Marketing and Digital Transformation

The team at Girikon transformed our business (specifically the Revenue group - Sales, Marketing, Success) by migrating us out of our old CRM and into HubSpot. We had 10+ years of data, contacts, financials, etc. to move from Infor to HubSpot. Projects like this are difficult and can be overwhelming. Girikon made it easy for us. They listened, collaborated, and took action. Thanks!

Nate CoxSVP of Revenue

What an excellent and seamless execution! The Girikon team has done a fantastic job implementing the HubSpot Service Hub for us. They were able to tailor the integration to our requirements, pulling in the specific data we needed from our ERP system (IFS). The entire team is highly responsive and always ready to assist whenever needed. They also helped us with a significant amount of ticket automation, responses, and the creation of numerous forms to streamline our ticketing system. I wholeheartedly endorse the Girikon team for any HubSpot integration with an ERP system. This experience has been exceptional, and we're likely to engage their services again in the coming year.

Douglas PlattProduct Support Manager

We contracted with Girikon for creation of an external database to connect to our HubSpot account. Their timelines were accurate and their communication was timely and transparent. We were given many opportunities for feedback to ensure that the database was working exactly as we need it to. The entire team was responsive and helpful, and we appreciated their hard work. We would definitely use them again should another project arise.

Cathy TiltonMember Relations Manager

We started working with the Girikon team in April 2023 to migrate our CRM from LeadSquared to HubSpot. From the very start, we were very impressed by the responsiveness and expertise of their team. Ours was a relatively complex implementation with many custom developed solutions, and the Girikon team took on each challenge with enthusiasm and gusto. While it wasn't always smooth sailing due to the various HubSpot limitations, the Girikon team of Jitendra, Niwedita, Sweta, Ajay & Deepak never gave up and made sure to think of innovative custom developments to solve the challenges we were facing. Kudos to them!

Sanjay DhingraChief Operating Officer

Girikon has been an exceptional consulting partner since we began working with them in May 2023 to onboard HubSpot as our companywide CRM. Their team supported us with the configuration and deployment of Sales Hub, Service Hub, and various customised reports and functionalities. Girikon demonstrated a profound understanding of our business needs within the CRM framework and guided us through best practices with tailored solutions. They excelled in facilitating CRM training for our internal staff and were consistently available, responding promptly to any questions and feedback. We are grateful to have partnered with such a fun, friendly, patient, and talented team at Girikon, who exemplify true collaboration and partnership.

Madelon BarrowDirector of Client Experience and Support

We had an excellent experience working with Girikon. Reshma, Dheeraj and Jaimie were awesome to work with. They made the implementation so easy. Highly recommend Girikon to anyone looking to implement HubSpot.

John MackVP

We had the pleasure of working with Reshma, Dheeraj, Ajay and Brady. They assisted us with our onboarding efforts to HubSpot and helped in creating some automated workflows to streamline our sales processes. As a small business, implementing a new system and different sales related tools - while keeping the business running was a bit stressful, but this team had all the necessary skills (and patience) to make it a smooth process. Thank you very much Girikon team, we'll definitely recommend your services whenever we get the opportunity!

Tony CurranCo-Owner

Girikon has been an outstanding Salesforce partner for our company. They have customised our database to suit our business processes, and taken time to understand the way our business works. They are proactive and supportive and very diligent in keeping to deadlines. I would recommend them to anyone who would like a reliable Salesforce partner.

Tom Cheetham, Sales Manager

Great team of people. Very patient, understanding and accommodating to our project’s needs. And always happy to answer any of our questions we had.

Steven Tran, Salesforce Administrator

The offshore team were professional, prompt and responsive. The local team were able to grasp what we needed and understood our business and our requirements in a speedy manner. This allowed them to come up with a solution which has improved our business efficiencies and given us a platform for growth.

Natasha Porter, Operations Manager

Being our first time hearing of Salesforce, Yiannis and Mokshith really helped us get our head around what it is and what it's capable of doing. We came to them with many problems we needed solved for our Advocacy Service, and we were able to get an outcome that works great for our needs. Our day-to-day operations have been streamlined by cutting out a lot of back and forth to the students using our service with a tailor-made form that addresses all the information we require upfront, rather than later through many emails. Compared to the system we were using previously, Salesforce and Girikon together, allow us infinite opportunities to improve our service. We are continuing to work with Girikon for other projects our broader business needs and are sure the outcomes will be successful too.

Maddison Federico Student Engagement Manager

The team are engaging and knowledgeable of the product. They are capable of providing advice and recommendations for "non-technical" people?. The team are responsive and continue to support us on our Salesforce journey, no matter how big or small the question. We look forward to continuing to work with the team.

Katrina Bye Commercial Operations and International Manager

Girikon has been our trusted Salesforce advisor for 2 years. We needed a partner who really understood our unique challenges, and with their extensive experience in Salesforce consulting for the not-for-profit sector, Girikon helped us get closer to the finish line.

Jenny Davidson CEO

Girikon was excellent in suggesting and implementing what's a simple process but actually has a number of underlying processes that we now use to better forecast and report over time. If I were to say, there's probably Agile project management at its finest.

Carmelo Pellizzeri Director of Revenue Operations

As we were the first higher education institution in our region to adopt the EDA with the Student Success Hub (SSH), there was a lengthy scoping phase for this project. Girikon were excellent in assisting us with discovering our needs and how Salesforce could meet and exceed those needs.

Rob Corner National IT Manager

Girikon's attention to detail and willingness to find integrated solutions with our existing platforms was outstanding. The level of resources they provided to the engagement always made us feel prioritized as a client and kept the project on track. Overall it was the quality and level of project management that stood out across the engagement to make it so successful.

Bevan Nicholson CEO

Our experience with the Girikon team has been fantastic. They helped us develop a custom Salesforce solution to integrate our new website with Salesforce, right before the launch of one of our major annual-giving campaigns. They helped us develop a custom API to integrate our new website with Salesforce, set up our campaigns and streamlined the overall campaign and donor management process. As a small not-for-profit with limited resources, Girikon has become our go-to Salesforce partner. Thanks Girikon!

Maheen Iman Marketing Manager

Thanks so much to everyone on the team for getting Phase 2A completed on schedule.

I appreciate the cooperative spirit and the attention to detail that enabled us to streamline the entire process in order to achieve success and to meet our goals.

I couldn't be more thrilled to work with such a terrific group of people, and I'm looking forward to working with you on the next 2 phases of the project!

With many thanks,

Cesar Muradas Director of Technology

Very happy with Girikon, as they finished the project working as a team and they got really engaged with our needs and specifications. The communication was excellent and I am more than happy to recommend Girikon to anyone for salesforce projects. Keep up the good job!

George GkoumasSpecialist Technician

"Outstanding Communication"

Jack SocratousNational Product Support, Training & Marketing Manager

It was an absolute pleasure working with Girikon. In all the projects undertaken from us, they have been very helpful in building solutions for our ORG. Also, they have very competitive prices. We Will definitely hire them again for any future projects.

Ali AbbasSalesforce Administrator

Girikon has provided a great 'end-to-end' solution with a minimum of fuss and hassle. The iterative manner by which the project evolved has ensured a 'fit for purpose' outcome. Thank you!

John MitchellCEO

Short term initial engagement with real benefits from the product and solutions scoped and delivered. Good experience with an educated & passionate Salesforce implementation partner.

Chris CaddenSales Manager

The team at Girikon were knowledgeable with Salesforce, it's limitations and how best to leverage the resources available to achieve the best outcome. Engagement was flexible and the team continue to support our business.

Beau de la GardeClient and Operations Lead

?Yiannis and the team listened carefully to what I needed to achieve and delivered on time and in budget. I look to working with them again in the future.

Sinead MonaghanCommunity Development Officer

Girikon team are professional, knowledgeable with Salesforce product and meet objectives in a timely manner. They are a pleasure to work with.

Jennifer GaleaFinance Manager

The team at Girikon, they were very professional and detailed in every way! They spent a good amount of time identifying our scope and meticulously understanding our processes before we wrote a single line of code. When they presented a schedule, they stuck to it and the after development support has been top-notch. The Devs have great personalities and I have enjoyed spending time with them building the structure that supports my business. These guys are the best and we already have additional work slated to do with them. We have found a partner for life in Girikon!

Daniel GourleyPresident

From day one, I noticed several differences between Girikon and the previous firms we had worked with. The major difference was the daily communication. I was not only able to jump on a phone call once a day to answer any questions, bounce my ideas to the team and receive progress updates, but also received a daily progress report with upcoming work items.

A project handed off a project to the Girikon team will most certainly be a quality delivery on time and within budget!

Mark HomerCEO

We have been extremely impressed with all of our projects with Girikon. They have helped streamline our internal processes, and made our daily work environment a better place to be. Our work together has reduced the amount of tedious "plug-and-chug" work, helped us to innovate new processes, and allowed us to focus on helping our clients.

Joe BrodarDevelopment Strategist

We at Go! Go! World have had the pleasure of working with the team at Girikon on a very niche project involving multilingual Salesforce B2C implementation.

With brilliant analysis, planning and execution Girikon, not only delivered what we needed but also added value by recommending additional features that we did not previously think possible. Their work ethics and requirement understanding is top-notch and we are absolutely looking forward to working with Girikon for future projects.

Chris BaekCOO

I can highly recommend the Girkion Team. They have been amazing since my first contact with them via their website to our Go-Live Date.

Erin MacdonaldBroker Support Officer

Girikon were a very diligent team that helped setup our quick-start Salesforce implementation to enable us to have over 250 accounts, over 1,000 contacts and a number of opportunities transferred and then configured for our requirements.

They listened to our requirements for an effective sales engagement process to be implemented, whilst ensuring integration from Pardot was effective for a streamlined process from lead to opportunity. Our team, whilst small in numbers, are scattered around the world, so being able to implement an effective solution that could be trained quickly for users and have them aligning their use was really effective from Girikon

Daniel HibbertCommercial Director

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